Time & Material Repairs and Maintenance

Much of our Service & Maintenance work is performed on a time & material (T&M) basis, meaning customers pay for the time it takes to complete a job and the related material. T&M repair work is typically time sensitive and complex; it is a “managed by event” relationship with a customer that allows them to direct and pay for only the desired services they elect to have performed.

Whenever we perform T&M work for any customer we strive to:

  • Match the technician to the specific customer problem.
  • Fix it right the first time (minimize call backs and follow ups).